OK…admit it. One of your Facebook friends posts entirely too many times each day and you’ve made the difficult decision to either hide that person’s updates…or de-friend them completely.
Hopefully you just chose to hide them. I will confess…I have done this.
As marketers, that tells us that our “fans” and “members” don’t want to be bombarded every day with 4 or 5 posts and updates from us on Facebook. They want relevant, important and useful information that they can use and pass on to their friends…maybe once a day…depending on the size of your community.
However, on Twitter…things are different. Twitter is a micro-blog with short, quick bursts of information. Users are accustomed to getting “tweets” from the people they’re following several times a day…if not more.
So, here’s my perspective. As a business or organization, if you link Twitter to Facebook…meaning everything you post on Twitter automatically shows up on Facebook…you could be causing people to “un-fan” your page or leave your group. Remember, your goal is for people within your communities to take your posts and share them with others.
Twitter and Facebook are two separate and very different experiences. While Facebook is a more of a personal engagement, Twitter is more business-like and wide open. You should treat them as such and limit your posts on Facebook, but increase your frequency on Twitter. I hope that makes sense.
Other social media experts (hint: there is no such thing) might disagree with me on this and that’s fine. I’m merely sharing my perspective based on experiences I’ve had developing communities for my clients.