Posts Tagged ‘Analytics’

Social Media and Journey…Don’t Stop Believin’

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It’s hard not to notice all the local AND national brands out there in social media land that just don’t get it.

For instance, on Twitter I see many well-known businesses and organizations who have apparently just given up completely. Typically, they haven’t posted a tweet in 2 months or longer and they don’t follow back. It’s like they tried it, didn’t work…moving on. Giving up is the easy thing to do.

A popular song by Journey suddenly pops into my head…”Don’t Stop Believin’”

Here’s the chorus:
Strangers waiting, Up and down the boulevard
Their shadows searching in the night
Streetlights, people, Livin’ just to find emotion
Hidin’, somewhere in the night

Yep, that sounds about right. They’re hiding somewhere in the night…waiting on “the boulevard.”

With so much hype surrounding social media, it’s easy to understand how a business can set up a Twitter account, post a few tweets and then wait patiently for the social media tooth fairy to arrive with thousands of new potential customers…only to be disillusioned when nothing happens. 

Sorry, but it doesn’t work that way. Social media is just like anything else. You get out of it what you put into it. Take some time every day and do a Twitter search to find interesting people to follow and by all means, follow people back. You don’t have to follow everybody back, but you should check them out and follow those that make sense to you.

Most importantly…engage. One of the best ways to grow your audience is to participate in pertinent conversations and provide interesting information to your followers.

Don’t expect a glorious appearing of new business in the first month. But, do monitor your analytics closely to see what’s working and what isn’t…keep managing & tweaking the process and you will see results. Above all, “Don’t Stop Believin’”!

For more information, or to get help with your social media strategy, CONTACT US!

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Fix Your Foundation First

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By: Scott Dickson
 
 
“The wise man built his house upon the rocks.”

You’re excited about trying some Social Media Marketing. You’ve got your Facebook page and Twitter profile ready to go and you can’t wait for all those hot new leads to come pouring in.

Whoa….hold on there just one minute. If your website is screaming 2003 it’s time to go back to the basics and fix your foundation first.

Here are a few questions you should ask yourself before launching your Social Media Marketing campaign.

1 - Is my website visually appealing? - Do the colors, layout and images look like a nice, new Web 2.o site…or is it plain, rigid and templated? Are there scrolling marquees? Do you have multiple navigations? Are there little pieces of clip art that flash and float around? …There’s your sign.

2 - Is my website set up to “convert?” – Is there a prominent phone number in the top right corner? Do you have a simple contact form on every page of the site? How easy have you made it for users to contact you? Remember, they may land on any page of your site based on their search results. Can they easily get in touch with you from every page?

3 – How well does my site come up in the search engines? – If you’re “Joe’s Crab Shack in Myrtle Beach”…does your site appear in the organic results when someone searches for “seafood in Myrtle Beach?” What other keywords or search terms do you think users would type in when searching for a business like yours? Check all those out also.

4 – Do I have enough content on my site? – Is there robust, relevant content on every page of your website? I’m not talking about a 700 word mini-novel. You need a couple of specific, well-written paragraphs that incorporate those keywords and search terms that the search engines will be looking for. (Contact Me to learn more about making sure your website is coded properly for the search engines.)

5 – Do I have analytics installed on my website? - Before starting any kind of internet marketing campaign you have to make sure you’re able to measure results. Google Analytics is free and easy to install on your site. This way you’ll know how many people are coming to the site, what they’re doing while they are there, how they left, where they came from and how they found you. Analytics are imperitive.

Granted, there are tons of other issues and questions we could cover here. However, if you get these basics down your site will be more effective. We can throw all the traffic in the world to the website, but if it’s not visually appealing, set up to convert and easy to use…we’re wasting our time.

Remember also, fixing your website is probably one of the most cost-effective marketing solutions to your multiple business challenges. Fix your foundation first. Then, build your dream house.

Feel free to contact me with any questions or to learn more.

Visit: DicksonInteractive.com

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